Staff and roles

Invite the people who run your desks, and give each the access they need.

Invite staff

  1. Go to Staff. Under Invite someone, enter their email and choose a role.
  2. Press Send invite. They get an email with a link to set a password. Or press Copy a link instead and send it however you like; it works once and expires in 7 days.
  3. Until they accept, the invite waits under Waiting to accept, where you can cancel it.

Roles

RoleCan
StaffSign in to a desk and call people.
ReceptionistAdd people to queues, book and check in appointments.
Location adminRun services and desks.
AdminEverything, including billing, settings and integrations.

Removing someone’s access signs them out and stops them signing in. You can restore it later.